Installation
You must have administrator privileges in order to install AntiSpam Personal.
Before AntiSpam, your email program would contact your email server for a
list of new emails and then download them to your local computer. Typically,
email programs are set to check email anywhere from every 5 minutes to every 30
minutes.
That was before AntiSpam. From your email program's perspective, AntiSpam
replaces your traditional email servers. Your email program asks AntiSpam if
there is any new email and if there is it downloads it from AntiSpam. Of course,
this begs the question, how does AntiSpam know there is any new email... and how
does it get it?
From the perspective of your traditional email server, AntiSpam looks like an
email program. AntiSpam contacts the traditional email servers every so often
to check for new email, and if it finds it, it will download that email to a
special location so that when your email program asks for it, AntiSpam will be
able to deliver it.
So when you configure an email account for protection, AntiSpam modifies the
settings within your email program so that your email program will use AntiSpam
as the email server. AntiSpam pulls the details about the traditional email
servers from your email program so that AntiSpam can contact the traditional
servers in the background. Thus, after you protect an email account, the
traditional email servers in your email program will be replaced with the
settings of 127.0.0.1 which is the address for AntiSpam. The traditional server
information is not the only thing that AntiSpam modifies when you protect an
account. It also modifies your "user name" for the traditional email server
within your email program. So where your old user name might me "MyUserName",
AntiSpam will change it to "MyUserName@pop.traditionalserver.com"
for example.
Important Notes:
- When you remove the AntiSpam protection from an email account, AntiSpam
automatically restores the settings within your email program to what they
were before.
There is a known incompatibility with Norton AntiVirus’ outgoing email scanner
and email servers that use Secured Socket Layer (SSL) encrypted connections. By
default, AntiSpam will attempt to connect to your email server using SSL
encryption and thus, if your email server supports SSL, AntiSpam will be
affected by Norton AntiVirus’ bug.
There are three solutions for this problem:
1. If you want to continue to send email using encrypted communication to the
server, You can change the port that AntiSpam uses to listen for SMTP requests
to anything other than port 25 or 2. Disable Norton AntiVirus email scanning:
The fix is simple; Norton provides instructions on turning outgoing email
scanning off. This affects all Norton AntiVirus versions since 2000.
Instructions for turning off email scanning can be found at:
http://service1.symantec.com/SUPPORT/nav.nsf/b69c799adfa31ecc85256aa30052f4d0/b9b3275b6ba4647b88256acb00514e11?OpenDocument
3. If you want Norton to continue scanning outgoing emails:
Under Account Management in AntiSpam, there is an option to toggle off outgoing
(SMTP) encrypted communication for your account.
Attention user behind Proxy Servers: AntiSpam has been tested with SocksCap, a
free utility that allows any application to function through a Socks4/Sock5
Proxy server. SocksCap can be downloaded from
http://www.socks.permeo.com/index.asp.
McAfee® VirusScan® has an optional "Hostile Activity Watch Kernel (HAWK)™"
feature reporting false alarms when AntiSpam Personal is running. It
detects that AntiSpam is sending challenge messages that all look very similar
and pop's up a warning message to you the user each time. We are currently
trying to contact McAfee to fix this issue. For now we recommend not
turning the optional feature on.
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